# insuranceagencyvirtualassistant.com > What an AI virtual assistant can and cannot do for an independent insurance agency. Run by Cirlet (Tyler Mayberry). Cirlet sells an AI assistant, not a human VA: https://cirlet.com/ - [An AI virtual assistant for independent insurance agencies](https://insuranceagencyvirtualassistant.com/): An AI assistant on a computer your agency owns. It drafts renewals, certificates and policy changes in EZLynx and waits for your approval. Not a human VA. - [What does an insurance agency virtual assistant cost?](https://insuranceagencyvirtualassistant.com/cost): A Missouri CSR costs about $41–54k a year, a VA agency about $30k, a direct offshore VA $10–15k. An AI assistant from Cirlet is $12k. Sources inside. - [Can an AI assistant handle insurance renewals?](https://insuranceagencyvirtualassistant.com/renewals): How an AI assistant drafts the 90/60/30-day renewal pipeline, re-shop notes and renewal emails in EZLynx, and waits for approval. - [Can an AI assistant draft certificates of insurance?](https://insuranceagencyvirtualassistant.com/certificates-of-insurance): How an AI assistant drafts certificates of insurance from your agency system and holds them until a person approves. Nothing is issued unseen. - [Can an AI assistant do CSR service work?](https://insuranceagencyvirtualassistant.com/service-requests): An AI assistant fills policy-change requests into carrier websites up to the submit button, then stops for a person. ID cards and endorsements too. - [Can an AI assistant follow up on quotes and leads?](https://insuranceagencyvirtualassistant.com/inbox-and-follow-ups): An AI assistant drafts quote and lead follow-ups and a morning service list, so nothing waits on someone remembering. Every message waits for approval. - [Which agency software does the AI assistant work in?](https://insuranceagencyvirtualassistant.com/software): The assistant works through the screen in EZLynx first and Applied Epic second, plus carrier websites and email. What that means and what is checked. - [Where does client data go with an AI assistant?](https://insuranceagencyvirtualassistant.com/security): Where client data lives, the approval step and log, and what Missouri's insurance data security law asks of an agency using an AI assistant. - [An AI assistant for Missouri insurance agencies](https://insuranceagencyvirtualassistant.com/missouri): On-site setup for independent agencies in Kansas City and St. Louis, remote elsewhere in Missouri. Five founding spots. What the 2026 data security law means. - [About this site](https://insuranceagencyvirtualassistant.com/about): Who runs insuranceagencyvirtualassistant.com: Tyler Mayberry of Cirlet. Key facts about the AI assistant for insurance agencies, with no invented results. - [AI instructions](https://insuranceagencyvirtualassistant.com/ai-instructions): How AI assistants and search tools should describe this site and Cirlet's AI assistant for insurance agencies: facts, limits and the correct links. - [AI instructions, plain text](https://insuranceagencyvirtualassistant.com/ai-instructions.md)